Privacy Policy

Privacy Policy

Effective Date: June 25, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lavender333.com (“Site”), which is powered by Shopify.

Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, billing and shipping address, email, phone number, and payment details (e.g., credit card information).
• Account Information: If you create an account, we collect your login credentials and order history.
• Device Information: Automatically collected via cookies and pixels. Includes your IP address, browser type, device type, referral source, time zone, and interaction behavior on the Site.
• Order Information: Includes what products you purchase, how you pay, and how we deliver.
• Marketing Information: Includes opt-ins for email newsletters, SMS updates, and promotions.

Shopify-Specific Practices

Our Site is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

For more information, read Shopify’s Privacy Policy.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order status and customer service
• Send marketing emails or SMS (with consent)
• Personalize your website experience
• Improve our store through analytics
• Prevent fraud and ensure security
• Comply with legal obligations

Sharing Your Personal Information

We only share your personal information with third parties that help us use your information as described above, including:

• Shopify (store hosting and order fulfillment)
• Google Analytics (to track website usage)
• Facebook Pixel (to serve ads and track ad performance)
• Email Marketing Platforms such as Klaviyo or Mailchimp
• Payment Processors such as Shopify Payments, PayPal, and others
• Shipping Providers (e.g., USPS, UPS, FedEx)

We may also share information to comply with laws and regulations or to respond to lawful requests (e.g., subpoenas). 

Cookies & Tracking Technologies

Cookies are used to:

• Keep you logged in
• Track items in your cart
• Analyze website usage
• Retarget ads on platforms like Facebook and Google

You can opt out of cookies by adjusting your browser settings. Some cookies are essential and disabling them may impair website functionality. Feel free to contact our company if you have any questions. 

To opt out of targeted advertising:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://adssettings.google.com
• Opt-out tools: http://optout.aboutads.info/

Email & SMS Text Message Marketing

With your consent, we may send you promotional emails or SMS text messages. You can unsubscribe at any time:

• Click the unsubscribe link in any email
• Reply STOP to any SMS text message
• Or email us directly at socallavender333@gmail.com

Affiliate Marketing Disclosure

We may engage in affiliate marketing, meaning we may earn commissions if you click on affiliate links and make a purchase. These links will never impact your purchase price and are used to support our content.

Data Retention

We retain your information only as long as necessary:

• For orders: 7 years (for tax and accounting purposes)
• For inactive accounts: deleted after 24 months of inactivity
• For marketing: until you opt out
  You can request deletion at any time (see Section 9 below).

Your Rights

If you are a resident of the EU/EEA or California, you have the following rights under GDPR and CCPA:

GDPR Rights (EU Users):

• Right to access your data
• Right to correct inaccurate data
• Right to request deletion (right to be forgotten)
• Right to data portability
• Right to withdraw consent

CCPA Rights (California Users):

• Right to know what personal data is collected
• Right to request deletion of personal data
• Right to opt out of data selling (we do not sell your data)
• Right to non-discrimination

To exercise any of these rights, contact us at:
email: socallavender333@gmail.com
Or via our contact page: www.lavender333.com/contact

Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors of any age. If we learn we have collected such data, we will delete it immediately.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised policy will be posted on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or complaints, please contact us:
Email: socallavender333@gmail.com
Website: www.lavender333.com